We are Focus Shipping Services
We at Focus Shipping Services offer a complete range of logistical solutions to suit Australian importers and exporters. We are one of the top freight forwarder companies within Australia with Melbourne as our Headquarter, providing professional shipping services solutions to our clients. Our main responsibility is simply moving your precious commodities from point A to point B in a safe and time/cost effective way. We will handle the complete movement representing our customers interests all the time.
As a service orientated company our team with 20 years shipping experience is committed to not simply meeting, but exceeding our customer’s expectations at all times and this is achieved by offering specialized services that are specifically designed to meet our customer’s requirements.
We believe we are the market leader in Australia providing international freight management services by displaying innovative logistical solutions tailored to our customer. We strive to achieve a high standard of professionalism in our industry.
What Makes Us Different?
- A team of dedicated professionals with over 20 years of experience in international logistics.
- Extensive knowledge of the most cost-effective strategies for moving, distributing and warehousing of freight around the world, with a specialisation in Australia.
- Strong long-term contracts with major shipping lines both, locally and internationally.
- Long-term agency agreements with both, local and overseas partners, to facilitate freight movement.
- Experience in handling a diverse range of cargo with dedicated Cargo Attendants for valuable cargo.
- Adherence to Statutory regulations and use of innovation to ensure accountability for your cargo at all times.
- Control on each and every aspect of your Cargo’s movement from origin to destination.
- A complete commitment to meeting your destination deadlines within your set timeframe.
Mission, Vision and Core Values
Mission
Our mission is to provide high-quality, value for money, worldwide delivery services using only the top carriers.
Looking after customers’ needs has been, and always will be, our primary goal and key to our continued success.
Our Vision
To be a global leader in all freight forwarding services, a strong respected and reputable company both nationally and internationally in the field of Shipping and Logistics.
Core Values
Focus Shipping Services provides customised solutions for all your complex international logistic needs.
At Focus Shipping Services our guiding principle is simple: do the right thing. Doing the right thing means living our core values every day.
Commitment
We seek to go beyond providing good customer service to provide 100% customer satisfaction. Honouring our commitments to customers, striving for excellence, and generating greater value are key components of our company.
Integrity
Integrity is having the courage to make tough ethical decisions, taking pride in our work. We are committed to conducting ourselves honestly, ethically, and morally in each and every action and interaction, and to building trust in all our relationships. We believe that every individual we interact with deserves to be treated with dignity and respect.
Trust
Our relationships with our client-partners are built on trust. We protect our clients’ best interest, and our attentive and welcoming approach establishes that trust.
Excellence
We are committed to the highest standards of performance in all that we do, sustaining our successes and learning from mistakes.
Teamwork
We work together across a diverse team to support and achieve our common goals.
Innovation
A clear commitment towards continuous improvement and search for creative and efficient solutions that can guarantee corporate sustainability.
Respect
Focus Shipping Services has a deep amount of respect for its customers, its employees, and the laws by which its ventures are governed. We believe no relationship can succeed without respect. Every transport logistics transaction and interaction that Focus Shipping Services had is guided by professional courtesy and respect.
We are committed to conducting ourselves honestly, ethically, and morally in each and every action and interaction, and to building trust in all our relationships. We believe that every individual we interact with deserves to be treated with dignity and respect.